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Comment · Sun, October 18, 2015 · Ceretropic & Nootropics Depot

Ceretropic Not Secure?

Original post in this thread

atrumpoeta · 42 points

Hello everyone,

I've ordered nootropics from ceretropic with great success in the past but a recent order didn't go through. Instead, someone tried to authorize a different amount of $ on my credit card in Shanghai (I'm in the US).

Has anyone had a similar experience? If not...beware in the meantime...

What they were answering

Direct reply to the original post — see the thread post above.

u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot

~~Jesus Christ people, message me!~~ Everything is fine. We are having to temporarily use an offshore payment processor. Yes it shows up as Miaolin. Yes it's in China. Yes the amounts are slightly different, due to the exchange rate. Yes, the orders have to be manually changed to "awaiting fulfillment." However, everything is legitimate. It's just holding us over for a few days, till our new US-based processor is online.

Nobody has hacked us, or is phishing your info. This is all just a temporary situation, due to the card processing issues we've been having. It's not ideal, but at least we are not totally down. Please don't report it as fraud. That will just cause us more issues. If you are not comfortable with this payment solution, just hold off for 2 more days, and we should be back to normal. You can also email [email protected], and we can get you setup with an alternate method.

Everything is fine. Just breath. I'll go mark the paid orders to ship in a few minutes.

EDIT: Not professional. Sorry!

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