Nootropics Depot not posting negative review

Comment · Wed, February 24, 2021 · 12 pts

We can't disable the comment section. Either we disable reviews altogether, or we get both the star and the comment part. We actually disabled product reviews altogether on Ceretropic. However, Google uses that as part o

Comment · Wed, February 24, 2021 · 5 pts

Hmm, that could work. The issue would be customers properly mixing it so that it was consistent. You wouldn't want people mixing it in and thinking it was fully mixed, but getting half the dose one time and a double dose

Comment · Wed, February 24, 2021 · 5 pts

I have. I've tried various things over the years. However, nobody handles things exactly like I do, no matter the training I give. Plus, many people on Reddit specifically want to speak to me, or ask me technical questio

Comment · Wed, February 24, 2021 · 3 pts

I have 80 employees. If throwing people at the problem fixed things, running businesses would be 1,000% easier. However, it's not that simple.

Comment · Wed, February 24, 2021 · 4 pts

For every person we hire, we probably go through 200 resumes... sometimes more. Even once you get to the interview stage, people just don't show up. We scheduled 10 interviews for a position once. Only 3 actually showed

Comment · Wed, February 24, 2021 · 9 pts

I really can't say if/when regulatory actions will happen, but I certainly don't feel warm and fuzzy with the situation right now. I've thought some things would have been gone by now, actually. Trump defunding all the f

Comment · Wed, February 24, 2021 · 4 pts

We do have that on the email that goes out. It explains that we can't approve reviews that discuss structure/function claims on synthetics or allow the mention of diseases at all. Do you actually think anyone reads that,

Comment · Wed, February 24, 2021 · 11 pts

When one review getting through could mean the difference between another lawsuit that costs me hundreds of thousands of dollars, or lead to the complete closure of my entire company, hell no will I delegate that to anyo

Comment · Wed, February 24, 2021 · 98 pts

Ohh man, back in April to Australia? Yeah, that was a bad time. COVID was roaring, and shipping to Australia was taking FOREVER. Your tracking is too old for me to see fully now, but I would bet it took forever for custo

Comment · Wed, February 24, 2021 · 15 pts

I have to be careful about how much I say. I try to be as open as I can with everyone, but sometimes me saying things publicly just increases risk for us. It's a delicate balancing act I have to do every day. I will say

Comment · Wed, February 24, 2021 · 11 pts

I am really happy that our efforts have positively affected people's lives. It's the only reason I have been able to push through some of these hurdles. I do get drained answering so many messages every day, but I also g

Comment · Wed, February 24, 2021 · 11 pts

If I dwelled on all the bad that has happened, I would never accomplish anything positive. Sometimes you just have to let the past go. You learn from it, and try to prevent it from happening again. However, if you dwell

Comment · Wed, February 24, 2021 · 10 pts

Thanks! I have 80 employees, and I do have a lot of different right-hand men/women for various things. However, the things that are overloading me right now are difficult for me to let go of. I've tried to let go of some

Comment · Wed, February 24, 2021 · 2 pts

All reviews have to be combed through for disease claims and stuff like that. It's just the synthetics that are the big issue. I still have to manually edit all the natural ones that discuss diseases, too. Sometimes that

Comment · Wed, February 24, 2021 · 3 pts

Yeah, I still am holding on to things that I should probably let go of. You are right, even just for my own sanity.

Comment · Wed, February 24, 2021 · 5 pts

I have no other choice. Either I give up and admit defeat, or I do the best I can within the system as it stands. Maybe, just maybe, I can change parts of the system over time. Thank you for the support! I really do appr

Comment · Wed, February 24, 2021 · 2 pts

It's crazy how some people have gained the skills to seem perfect in an interview, but completely do a 180 after being hired. People are complex. Managing one person is difficult enough. Managing 80, while trying to grow

Comment · Wed, February 24, 2021 · 2 pts

We are always trying to make small changes to lighten the load, but these are pretty complex problems that many people are not even aware of. Nobody even thinks about the legal liability for the site when they say: "This

Comment · Wed, February 24, 2021 · 4 pts

For sure. I was more responding to everyone in general, not just you. You remember the early days. It was a whole different world. I have worked very hard to make this industry safer, more open, and reliable than it was.

Comment · Wed, February 24, 2021 · 5 pts

Wow, 30 years! That's longer than me! It certainly was a different time back then. I am glad that our efforts to improve the industry have not gone unnoticed. Thank you for the support!

Comment · Wed, February 24, 2021 · 2 pts

For sure. I am discussing it with the team now. We already offer that for alpha-GPC, as a 99% and a 50%. I see no reason we couldn't for some of these other ones.

Comment · Wed, February 24, 2021 · 7 pts

It's happening every day to companies all around you, unfortunately. Our lawyers work with a lot of other companies, too. They tell us stories of other cases they have been on. I have heard a lot of shit now. The scummy

Comment · Wed, February 24, 2021 · 31 pts

I wouldn't say the nicest! LOL. However, I do try to be as good as I can.

Comment · Wed, February 24, 2021 · 8 pts

I really am proud of the results of our efforts in this industry! It's why I keep doing what I do. I see the effect we have had on the industry as a whole. When I was just a customer like everyone else back before early

Comment · Wed, February 24, 2021 · 8 pts

I have kind of created this beast that is hard for me to get out from under. The public relations of the company has been me for so long, now people expect me and me alone. People write me all the time simply because it

Comment · Wed, February 24, 2021 · 12 pts

It's my pleasure! Glad you are liking it.

Comment · Wed, February 24, 2021 · 5 pts

I've become pretty jaded by the legal system in the US, that's for sure.

Comment · Wed, February 24, 2021 · 3 pts

Yeah, a legal framework around what is and is not allowed is definitely being worked on. It's just not always clear at first. I wish the law was black and white. It would make it a lot easier. Even the shit we deal with

Comment · Wed, February 24, 2021 · 3 pts

Good luck suing Amazon. They fight everything, and drag out it as long as possible. They are the big guy now. You play by their rules. Even if you win, you kind of lose. Hell, if you want to get really angry, look up the

Comment · Wed, February 24, 2021 · 2 pts

You are talking about Section 230. That only applies to forums like Reddit, or places like Facebook and Twitter. That doesn't apply to sites selling consumer products. https://www.law.cornell.edu/uscode/text/47/230

Comment · Wed, February 24, 2021 · 3 pts

Well I would have preferred it under different circumstances, but I'll take any win I can get right now. LOL

Comment · Wed, February 24, 2021 · 2 pts

Yeah, I am okay. This is nothing new. I have been fighting these battles for years. It seems to come in waves. I was just literally about to go to sleep when at text came in from someone alerting me to this post, so I st

Comment · Wed, February 24, 2021 · 2 pts

Saying: "I took this synthetic compound and got these effects." would be a structure/function claim. Saying: "I take this synthetic compounds because it increases my serotonin levels." would also be a structure/function

Comment · Wed, February 24, 2021 · 2 pts

Thank you for that! That's nice to offer help!

Comment · Thu, February 25, 2021 · 7 pts

That I do.

Comment · Thu, February 25, 2021 · 1 pts

I definitely do! Working from home and not going out because of COVID has also made things run together a lot more.

Comment · Thu, February 25, 2021 · 2 pts

I mean, just look at the history of the vendors in the nootropics space. Many are shut down and out of business now. It's a minefield, for sure.

Comment · Thu, February 25, 2021 · 3 pts

Just like Michael Scott can't just declare bankruptcy by saying out loud in the office, iHerb can't declare away their liability. LOL. They can have whatever disclaimers they want on the site. Doesn't mean it will hold u

Comment · Thu, February 25, 2021 · 5 pts

No worries. I am always up for a little snark!