Comment · Tue, September 5, 2017 · Ceretropic & Nootropics Depot
Absorb Health responds to criticisms
Original post in this thread
AbsorbHealth · 48 points
Hi,
My name is Joshua Fulton. I'm the owner and founder of Absorb Health. I've been here since day one when we started with virtually nothing to the point where we're at now where we have over 100 products, and ship out hundreds of orders a day from a 2400 sq ft warehouse.
Over the past 6 years, as I'm sure you can imagine, I've faced many obstacles. I've faced people threatening me on a regular basis because maybe they're disgruntled customers who claim you sold them rice and made a youtube video about it (yes, this really happened and it even got traction among some people), disgruntled former employees, hooded internet competition from all over the globe who threaten to "negative seo" your site out of the water, etc.
My attitude has been to keep my head down and focus on Absorb Health, focus on the positive and, within reason, ignore the negative and eventually the obstacles will be overcome and the time spent growing our company will be more valuable than engaging in petty wars among petty people. Incidentally, this applies to my personal life as well, as I simply focus on my family and my business, and hardly am ever on social media or message boards.
But our reputation h…
What they were answering
Debonaire_Death · 1 points
All species of ginseng have ginsenosides. Your capsules have none. On top of that, I had the lab run an HP-TLC analysis on the capsules. It contains none! 10:1 of nothing is still nothing. It's fake, dude...
I wanted to ask a quick question about that. I looked at the test results posted under Vendor Warnings, and I see what Josh is saying--that the graph, without the peaks of the ginsenosides, still closely resembles the standard. I was wondering what the other peaks of the standard are about. Is that just plant material, or filler? Or is that natural white noise just like in many other analytical processes?
I know you're busy and I hope this isn't too complicated of a question, but I want to get better at reading these COAs.
u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot
Those are most likely the peaks from plant material and cellulose. They run the methods using a known-good ginseng standard from USP, then they run the Absorb Health sample using the same methods. If you analyze two different plant-based compounds, you will get some similar peaks. The same will go for FTIR/ATR/NIR. The cellulose and other plant materials that are present in all plants will look similar. However, you see zero peaks for any of the ginsenosides in their sample. That's because there is no actual ginseng in the capsules at all. The USP methods are developed to separate out the ginsenosides.
The HP-TLC then uses thin layer chromatography to compare the Absorb Health sample to a bunch of different ginseng standards, including root and leaf. This gives you really good insight into if a sample is from the correct species, and what plant part was used for the extract. Theirs does not match any of the ginseng references. So that confirms it does not contain any ginseng. We could run further analysis to figure out exactly what the sample is, but that is expensive when you don't have a good idea of the identity. It would take a lot of testing to know for sure, unless you got lucky. We know for sure it is not ginseng, though.