Comment · Thu, July 28, 2016 · Ceretropic & Nootropics Depot
Bad order (first out of a dozen), No COA from Nootropics Depot available:store credit or something, please--no hassle
Original post in this thread
yeah_thatsthespot · 0 points
Howdy, after Nootropics Depot admitted in an email to me to a product degradation problem that was incurred on their end after I brought the problem to their attention, and subsequently, immediately aftewards the said 10g size had suddenly run out of stock at Nootropics Depot. I purchased more (5g size) so I would not be empty handed, but really a store credit or something to that effect is due. I say this because, lets say, after a dozen or more purchases from a customer and something like this arises and considering the circumstances, a no hassle, no problem store credit or replacement does not sound unreasonable. And then there is the issue with me buying more from them without clearing this up first...
What they were answering
bananaPlinkett · 2 points
What owner of a company would step in, give a thoughtful response for why a customer's complaint might have an explanation, offer to not only replace the product, but also run the stuff they have through analytical testing for an analysis?
uhh...the kind of owner that knows that posing this question in a public outlet might very well gather sympathy towards his company? :P
u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot
What, I thought we were in the trust tree... in the nest. Were we not, /u/bananaPlinkett?