Comment · Wed, December 9, 2020 · ND Owner
ND Website feedback
Original post in this thread
blxxdstxned · 23 points
ND team, first, thank you for all that you do!
Not sure if it has been brought to your attention, but the images on your website have been compressed to the point they are virtually illegible. Here is the label preview for lemon balm: https://cdn11.bigcommerce.com/s-cebedmpn/images/stencil/1280x1280/products/329/3557/Lemon-Balm-Extract-250g-2x6-LA\_\_27304.1584724761.jpg. The label for micromag powder is equally poor. This effect does not appear to be consistent, as bacopa's label preview seems perfectly fine.
It was a bit annoying, but not a huge deal. I know you guys run a tight ship, so I figured you would like to know.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
Thanks for the feedback! Let me figure out what the deal is. What I think is happening is over-compression of the jpgs on the Bigcommerce side. Google penalizes you if you don't compress the images on your pages. You lose search engine rankings because of it. However, you can definitely take it too far. If we compress the jpg before we upload it, and then Bigcommerce compresses it again, you get significant quality loss. That appears to be what is happening to that image. It would also explain why some images are fine. If we don't compress it significantly before uploading, then you don't run into huge quality loss if Bigcommerce compresses it again in the backend. I think we just need to find the sweet spot on compression levels before we upload.