Comment · Thu, December 10, 2020 · ND Owner
ND Website feedback
Original post in this thread
blxxdstxned · 23 points
ND team, first, thank you for all that you do!
Not sure if it has been brought to your attention, but the images on your website have been compressed to the point they are virtually illegible. Here is the label preview for lemon balm: https://cdn11.bigcommerce.com/s-cebedmpn/images/stencil/1280x1280/products/329/3557/Lemon-Balm-Extract-250g-2x6-LA\_\_27304.1584724761.jpg. The label for micromag powder is equally poor. This effect does not appear to be consistent, as bacopa's label preview seems perfectly fine.
It was a bit annoying, but not a huge deal. I know you guys run a tight ship, so I figured you would like to know.
What they were answering
varvela · 1 points
Same goes for the Panax root extract on sale.
I assume also that zembrin and your hops resin aren’t coming back, but those have been empty on site for awhile.
u/MisterYouAreSoDumb · ND Owner
The Panax ginseng root was up for a retest in the lab, to see if we could re-certify its potency. However, it came in just barely too low. We do long-term stability testing to see if things are stable longer than the initial expiration. Sometimes they are not, so we remove and scrap the batch 3 months before expiration. The root powder is just a very slow seller, hence the sale. Rather than trying to liquidate it, I just took the loss and scrapped it. It's what I would want to be done if I was a consumer. I'll fix the listing for the sale and images, and when we get a new batch in the stock will go back up.
Zembrin and Perluxan are likely not coming back. I will remove the listings and put in redirects to the homepage.