Comment · Fri, December 11, 2020 · ND Owner
ND Website feedback
Original post in this thread
blxxdstxned · 23 points
ND team, first, thank you for all that you do!
Not sure if it has been brought to your attention, but the images on your website have been compressed to the point they are virtually illegible. Here is the label preview for lemon balm: https://cdn11.bigcommerce.com/s-cebedmpn/images/stencil/1280x1280/products/329/3557/Lemon-Balm-Extract-250g-2x6-LA\_\_27304.1584724761.jpg. The label for micromag powder is equally poor. This effect does not appear to be consistent, as bacopa's label preview seems perfectly fine.
It was a bit annoying, but not a huge deal. I know you guys run a tight ship, so I figured you would like to know.
What they were answering
1tsn0tme · 2 points
I get that those popups are annoying however they do contribute to better conversion rates, and help with product discovery. It is very much in our best interest to have ND be a profitable entity, so that they can continue to deliver us with their awesome products. And I also think they deserve to profit handsomely considering how great of a company they are. The R&D that they do can't be cheap either
u/MisterYouAreSoDumb · ND Owner
It also should only be happening if you come to the site from specific sources. So if you just go directly to our site, it should not be running that script. It should only be showing it to customers that come from Google and other sources, as that traffic is more likely to be new customers. We also had the frequency set to once every 15min, but we changed it to once every hour now. That should reduce the amount it pops up. I will do some testing to make sure our traffic source filtering is working. It shouldn't show for those people going direct to the site, as they are likely existing customers that already know we are legit.