Comment · Sun, June 8, 2025 · ND Owner
Looks like we're finally getting that ND Loyalty Rewards Program
Original post in this thread
OrdinaryWizardLevels · 50 points
Wish I could restrictively get credit/points for all of the 💰 I've spent up until now 🤣
But either way, it's a nice add-on even if I wasn't really pining for it personally.
What they were answering
TastyTamale2022 · 4 points
They shouldn’t expire . That’s lame, and playing “games”. They should at least expire after a year and not be allowed to be combined with a sale.
u/MisterYouAreSoDumb · ND Owner
They have to expire to actually affect people's buying habits. That's the whole point. You get actual cash to use for up to 50% off orders, but you have to use them before they expire. That's the only way to get new people who are starting out to have an incentive to come back and order again. Also, because it is actual cash value, you have to account for that outstanding value on the books. It's an outstanding liability for the business that has to be noted in our accounting till they are redeemed or expire. You have to realize a deferred revenue liability when points are earned, and then transfer that liability to revenue when the points are redeemed. You can't just have permanent outstanding liabilities on the books. It would be a nightmare.
This is also an attempt to get more people buying in between our large sales. 90 days is halfway between the summer sale and Black Friday. If we have large amounts of customers that only place two orders a year (and we absolutely do), it makes it hard to forecast inventory and production schedules, as we have no data leading into sales to know how much of each SKU needs to be on the shelf. This means we often have to make educated guesses on production amounts of products (especially new ones) going into sales. This rewards program will hopefully mean more people will make orders for newer products throughout the year, and will give them a chance to try new things in between sales for a higher % off. Also, customers have never been able to earn points in our sales for 12 years. Now they will be able to earn points on what they buy during sales on top of the sale itself. There are also going to be other ways to earn points apart from just making orders, like inviting people and birthdays, in addition to some other ways to earn we will launch soon. So this system is going to give people a lot more ways to earn rewards than they ever had before.