Reddit AMA | In-House Lab Edition

Comment · Fri, October 22, 2021 · 1 pts

My pleasure! What do you mean by sampling rates? Do you mean how often do we test batches? We test every single batch that enters our facility. We think skip-lot testing is ridiculous. If you don't get data on every sing

Comment · Fri, October 22, 2021 · 1 pts

Scientific rigor is paramount for us. I don't just want to do the minimum to say we tested things and call it a day. I want to ensure our processes and procedures are done intelligently and rigorously to ensure that I ca

Comment · Fri, October 22, 2021 · 1 pts

We are beta testing it right now. We made our ultimate extraction 100% more efficient, but we think it altered the effects slightly. So right now we are testing them back to back to see what we think. Then we have to set

Comment · Fri, October 22, 2021 · 1 pts

Hey, if it works it works. My issue with them isn't that the stuff is fake or doesn't work. It's that they use no science, or improper science, to make claims they can't prove or are provably false. Doing things right is

Comment · Fri, October 22, 2021 · 1 pts

You should listen to his whole discography. Truly one of the great artists of our generation.

Comment · Fri, October 22, 2021 · 1 pts

Nothing set in stone, but we are working on it. I've been personally trying out extracts and seeing what I react best to. Then we have to connect the analytical side to correlate those effects with certain actives. Then

Comment · Fri, October 22, 2021 · 1 pts

Great minds think alike! It's something I have considered for years. I would just want to make sure we structured it properly to make sense for everyone and be sustainable.

Comment · Fri, October 22, 2021 · 1 pts

We are in beta testing now. We improved our extraction efficiency by a lot in the larger batch. However, the effects have changed. We are testing and discussing strategies now. Our latest extract batch is a more "pure" e

Comment · Fri, October 22, 2021 · 1 pts

Our bank won't allow it, unfortunately. We sold lots of bromantane on Ceretropic, but our current bank thinks it is too risky.

Comment · Fri, October 22, 2021 · 1 pts

Unfortunately not. Shipping costs have increases twice this year alone. We are losing lots of money every month on shipping as it is, and it doesn't seem to be getting any better. The state of the worldwide shipping syst

Comment · Fri, October 22, 2021 · 1 pts

I've talked about it in detail before. https://www.reddit.com/r/NootropicsDepot/comments/aqspxl/is_there_something_different_about_nds_krill_oil/egke0zf/ I also discussed it a bit on the Accelon post. https://www.redd

Comment · Fri, October 22, 2021 · 1 pts

We have all that here at our facility, so we will be on the lookout for you!

Comment · Fri, October 22, 2021 · 1 pts

Yes, as far as our research can tell.

Comment · Fri, October 22, 2021 · 1 pts

The FDA considers eczema a disease, meaning we can't discuss treating it with our products. That's a big no no from the regulatory standpoint. If we talk about treating diseases with our products, the FDA could consider

Comment · Fri, October 22, 2021 · 1 pts

I'm totally joking. He's ridiculous. Touch Me is a catchy one, though. https://www.youtube.com/watch?v=y1nzaDYzdf8

Comment · Sat, October 23, 2021 · 1 pts

I don't think it's going to get that bad. The Reddit admins do prefer to err on the side of freedom of speech. However, as I had to learn with Ceretropic, sometimes our naive optimism is just not how the real world is. I

Comment · Sat, October 23, 2021 · 1 pts

So patented extracts can range wildly. The ones you mentioned, Longvida/Pomella, are both Verdure. Verdure is an interesting company in that they seem to go out and buy up patents/smaller companies to bring into their ec

Comment · Sat, October 23, 2021 · 1 pts

So to adequately answer that question, I have to go back to all the way back to when I started all this. Around a decade ago I was just a nootropic and supplement enthusiast like all of you. I was experimenting with tryi

Comment · Sat, October 23, 2021 · 1 pts

The loss on drying doesn't detect impurities, but I think I know what you are getting at. We do residual solvent testing via headspace GC-FID. That will determine if any of the loss that happened during the LOD process w

Comment · Sat, October 23, 2021 · 1 pts

Yes, bacopa 24% will be back up soon. It's been a hell of a time trying to get that back in stock, but it is being entabulated now. Kratom is something we have investigated. We have not investigated it as a possible pro

Comment · Sat, October 23, 2021 · 1 pts

My pleasure! I also personally take our products. I care about everyone's safety, but I also make sure things make sense because I am ingesting everything myself as well. The same goes for many people on the ND team. We

Comment · Sat, October 23, 2021 · 1 pts

Earlier this year we got our lab ISO certified. During our audit we got a perfect score. I was super surprised. I mean, we worked really hard to ensure we were compliant, but literally a perfect score? That really was no

Comment · Sat, October 23, 2021 · 1 pts

We actually have not tested any medications. That is an interesting question, though. I'd be curious to see what we find, too. We got our lab ISO certified earlier this year, and are now working on DEA licensing. This me

Comment · Sat, October 23, 2021 · 1 pts

Generally we discuss it on our weekly calls. Sometimes I bring up a topic I think we should talk about. Other times my product specialist find interesting info he wants to write about. Then other times my marketing direc

Comment · Sat, October 23, 2021 · 1 pts

I always plan big, then stay agile and open enough to pivot when we need to. I do see the EU side being as big as we are currently someday, but the US will keep growing as well. I don't think we will ever have the EU sid

Comment · Sat, October 23, 2021 · 1 pts

For me personally, I was a business consultant. I started out in data networking, then moved into telecom. I was in implementation and support before moving into the education side. I would fly all over the world and tea

Comment · Sat, October 23, 2021 · 1 pts

We are just as in the dark as you are. Why banks decide what they do is a mystery. They keep their risk assessment and regulations private. Every bank is different, too. Sometimes their decisions make zero sense, but the

Comment · Sat, October 23, 2021 · 1 pts

Ohh man, the pandemic has been one of the most challenging things to get through since I started the company in 2013. It has affected almost every aspect of our operations. We put a pandemic response plan in place in Mar

Comment · Sat, October 23, 2021 · 1 pts

Yes, my lab director is on our weekly new product calls. He is involved in every new release we do. It's always a collaborative effort, as a lot goes into new products. We need to ensure we can properly test the new prod

Comment · Sun, October 24, 2021 · 1 pts

My pleasure!

Comment · Sun, October 24, 2021 · 1 pts

1) We test for water activity in every batch, which can detect mold along with bacteria. We don't specifically send off for mold cultures unless we think there is an issue, though. 2) I don't think anyone in the world d

Comment · Mon, November 1, 2021 · 1 pts

Sorry for the delay. I went to Supply Side West in Las Vegas last week. I actually sat down with Alkemist there to discuss this very issue. They said a ton of customers have been getting failing results, then trying to c

Comment · Mon, November 1, 2021 · 1 pts

Different physical forms require different methods. You can't take a method for solid powder forms and apply it to oils. It doesn't work that way. I wish it did, because it would be a hell of a lot easier. We test the lu

Comment · Mon, November 1, 2021 · 1 pts

You can't trust anything anyone says for shit. I see those things on products all the time that I know are from companies just lying about it. Anyone can put cGMP on their label. Anyone can claim anything if they want. I

Comment · Mon, November 1, 2021 · 1 pts

I am not even aware of a methodology to test for them. It's not something that is a problem, so it is not part of any QC methodologies. GMP controls make it a non-issue.

Comment · Mon, November 1, 2021 · 1 pts

I don't think we have enough data on that to say for sure. We know it can help heal the GI tract, but I am not sure systemically. I would bet you would get some systemic effects, but not nearly as much as injecting sub-Q

Comment · Mon, November 1, 2021 · 1 pts

Hey, circling back on this. I had to fly out of town right after this AMA, and I will off Reddit for the week. I was actually in Las Vegas at Supply Side West. So all our our products have their production date on them.

Comment · Fri, November 12, 2021 · 1 pts

Yes, sub-Q works well with that form, too.

Comment · Tue, November 16, 2021 · 1 pts

We shifted to printing in-house on some new printers using a different technology. We are looking at a mid January release based on printer and label stock lead times.