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Comment · Thu, March 18, 2021 · 38 pts

As the situation was before, we were just putting up products as they were completed. This was upsetting some customers because they didn't even know we would be releasing anything new, and they may have placed their ord

Comment · Thu, March 18, 2021 · 10 pts

Thanks! It's my pleasure!

Comment · Fri, March 19, 2021 · 8 pts

We can definitely tweak things over time as we see how it all works. This is just our first step in a more controlled new product release system. I also hint to everyone here on things a lot. Some people will be let down

Comment · Fri, March 19, 2021 · 2 pts

Yeah, that could be an option. However, sometimes we think something might be coming soon, but we hit a hurdle. Sometimes those hurdles take a year or more to finally resolve. Perhaps coming up with a system that only gi

Comment · Fri, March 19, 2021 · 4 pts

Thanks! I was getting a lot of feedback from customers on it. It's just for 8 years we had done it the old way. We got things out as quickly as we could, based on when we could push them through production. However, just

Comment · Fri, March 19, 2021 · 5 pts

Nigella sativa 10% capsules is just what was up next, and we figured we would launch the new announcement page at the same time.

Comment · Fri, March 19, 2021 · 3 pts

There's no way we could manage something like that. It would have to be a whole software package designed around just that, and we would have to manage updating everything at each step. Plus, it would clue competitors in

Comment · Fri, March 19, 2021 · 7 pts

No worries. I totally understand. I was also just trying to relay some of what my team and I feel in situations like this. We really are trying hard to constantly improve things for everyone. We are certainly not perfect

Comment · Fri, March 19, 2021 · 14 pts

It's Nigella sativa 10% capsules.

Comment · Fri, March 19, 2021 · 3 pts

No problem! I figured you were not waiting for that product.

Comment · Fri, March 19, 2021 · 1 pts

It's a delicate balance, for sure. I am sure we will modify it as time goes on. I'll get feedback from a bunch of people, and see what we can make work.

Comment · Mon, March 22, 2021 · 1 pts

We were releasing powders and capsules together before. However, it was just delaying the powder release by weeks/months in some cases. I figured people would rather have access to the powders sooner than waiting for the

Comment · Mon, March 22, 2021 · 3 pts

Because if things are ready, why make people wait to get them? I think that would upset even more people. You're telling me this new product I want to buy is ready and sitting there, but I have to wait two weeks to buy i

Comment · Mon, March 22, 2021 · 3 pts

Are you talking about Reddit chat? I have never used that. You should still be able to send me a PM, though. I'll have to check on the threonic acid thing. We've been working on a lot of things, and sourcing is very dif

Comment · Mon, March 22, 2021 · 5 pts

Whoopsie! It looks like I accidentally changed the settings on my account to not allow people to send me PMs! I wondered why my notifications were a bit low today. LOL 4'DMA-7,8-DHF should have cumulative effects just l

Comment · Tue, March 23, 2021 · 2 pts

My pleasure! Let me know how the fasoracetam goes!

Comment · Tue, March 30, 2021 · 3 pts

I was talking to the team about it, and apparently the powder clumps up like crazy. I'll have to do some testing to see if it would be too much hassle for people in powder jars.

Comment · Fri, April 2, 2021 · 2 pts

That could be something we consider. We do that with Alpha-GPC already.