Comment · Mon, October 12, 2015 · Ceretropic & Nootropics Depot
Ceretropic requires bitcoin now?
Original post in this thread
s_j_s_d · 8 points
I know the guys that run Ceretropic read this, obviously you guys can do what you want but it seems like you have decided that bitcoin is the only currency you accept now?
Originally your site stated you were switching to a new payment system but was removed. However, when you try to make a purchase you are given a completed order number on checkout but told you must pay with bitcoin which is very odd. And instead of saying you don't offer other payments it is very oddly worded saying if you weren't ready to pay with bitcoin you need to reorder and go through the checkout again. If you do this you still need to pay with bitcoin.
So, what gives, I know I would not pay with bitcoin and purposely avoid using bitcoin, if your only option from now on is to use bitcoin let people know so that don't go through the bogus checkout system and go elsewhere.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot
None of this is my choice. I am not trying to force you to use a payment option you do not want to. Trust me, I would prefer to accept any and every payment option out there, from cards and PayPal, to Dwolla and Bitcoin. The reality of the situation is that those payment processors think Nootropics are too risky. We were dropped by our card processor that we used for over a year. Then it took us weeks to find a new one that would approve us. After we went through all the underwriting and got approved, we were up for two days before the new one froze us again without warning. We have been scrambling to get them to lift the freeze. Today being a bank holiday is not helping. I have another payment processor I am trying to get up and running right now too, as a plan B. That should be up in a bit. It's why the checkout is weird right now.
I want nothing more than to make ordering from us as easy and painless as possible. The card processors and banks are just making that hard for us right now.