Comment · Sat, August 22, 2015 · Ceretropic

Pure Nootropics - Sublingual Noopept product recall

Original post in this thread

Kasyx709 · 23 points

Greetings Valued Customers,

It has come to our attention that orders placed of the Ceretropic Sublingual Noopept Solution were incorrectly formulated and should not be consumed. Please discard your Noopept Sublingual Solution immediately and contact us for a full refund, or we will automatically ship a new Noopept Sublingual Solution once the problem has been corrected by our supplier. We would like to offer a 10% off coupon for any future purchases for any inconvenience caused.

Thanks for your understanding about this issue.

Copied/pasted from the email.

What they were answering

Kasyx709 · 8 points

Honestly, thanks. This is exactly the type of response I like to see in this type of situation. I appreciate your honesty and will continue to do business with both companies.

u/MisterYouAreSoDumb · Ceretropic

I really apologize for the issue. I am dealing with the lab tech responsible on Monday, and putting extra steps in place to ensure it does not happen again.

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