Comment · Sat, July 25, 2015 · Ceretropic
Ripped off by Ceretropic
Original post in this thread
[deleted] · 0 points
Just a warning to all of you. I ordered three jars of tianeptine off their site and they sent me one, and then refused to respond to emails. And the one I did get is very sub-par. Avoid these guys.
What they were answering
[deleted] · -5 points
[deleted]
u/MisterYouAreSoDumb · Ceretropic
Our last email to you was at 5:45pm last night! Then you responded 7 hours ago. We have been working with you the whole time! Give us a reasonable amount of time to investigate things...
You first transaction was declined by us, due to a address mismatch. We have verified that with our bank. I know your bank is telling you we charged you, but that is not correct. We cannot refund a transaction that was declined in the first place. Our bank cannot do anything either, because they never took any funds from your card. Your bank is holding those funds, and giving you incorrect information about the transaction. Trust me, I would refund you if I had that ability. We never charged your card, though.