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Comment · Sat, July 25, 2015 · Ceretropic

Ripped off by Ceretropic

Original post in this thread

[deleted] · 0 points

Just a warning to all of you. I ordered three jars of tianeptine off their site and they sent me one, and then refused to respond to emails. And the one I did get is very sub-par. Avoid these guys.

What they were answering

Direct reply to the original post — see the thread post above.

u/MisterYouAreSoDumb · Ceretropic

Come on, really? You buy from us all the time. You didn't even consider PMing me before writing a post? My team is swamped right now, since both NewMind and Powder City went out of stock on Tianeptine. We've had over 400 support requests this week. Your first email was responded to exactly one hour after you sent it. Chanel was working on figuring out what happened, and rectifying it for you. We have just been overwhelmed with emails the past week.

And if our products are sub-par, why is this your 8th order from us? Did you say that just to try and sway people from buying from us? That's really nice...

I will make sure your issue is rectified, as I do with every single customer. Just give me a a reasonable amount of time to do that.

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