Comment · Fri, March 8, 2024 · ND Owner
Prices for regular international shipping have doubled?
Original post in this thread
chris106 · 5 points
It seems like the regular international shipping option has gone from 11$ to 21$?!
Is this a temporary thing or will it stay this way?
On top of that, two of my recent orders to Europe have been stopped and returned by customs - but appearantly by US customs, so they did not even leave the country? This has never happened before. I was ordering to Europe, btw.
Is there something going on in the background that I'm not aware of?
Are there problems with the shipping partner(s) or some funky new legislations in the UD causing problems with shipping?
It was hard enough with the insane import fees recently bestowed upon us european customers.
Now I'm not sure I will be able to afford ordering from ND at all anymore in the future, except maybe the bare necessities.
Depending on how much I order, shipping +import tax effectively double the cost of my order.
Some clarification would be nice, this truly is a sad day.
What they were answering
chris106 · 2 points
Thanks for the reply!
I will contact your service team regarding the matter.
If this is just some technical hick-up, all the better.
I'll report back. Certainly wasn't my intention to cause a stir, but I was kinda shocked this morning when I tried to order.
u/MisterYouAreSoDumb · ND Owner
Figured it out! We have a new inventory control person, and he accidentally switched the milk thistle to 1.2lbs instead of 1.2oz... It has been fixed, and we will use it as a training opportunity for him. Thanks for alerting us!