Order cognance on the 25th of Nov, ordering from CA and hasn’t received it till now. Usually takes 16 days and ND support has been helpful in the past. Been patient for the tickler for a while now but can someone send help! Order number is 1560835. Thank you

Comment · Mon, January 2, 2023 · 5 pts

Inbox issue should be fixed. Regarding your order, it says it will be delivered on the 6th, according to Canada Post. Asendia is telling us all the delays are due to staffing issues. It's definitely frustrating!

Comment · Mon, January 2, 2023 · 4 pts

Yours is waiting clearance in Korean customs. Hard to predict how long that will take.

Comment · Mon, January 2, 2023 · 3 pts

Happy new year to you as well!

Comment · Mon, January 2, 2023 · 7 pts

It's literally one of the most positively received products in our ten year history as a company. The narratives on Reddit are so silly sometimes. Many people say that Sabroxy was a failure, and that nobody likes it. I j

Comment · Tue, January 3, 2023 · 1 pts

Wait wait, are you serious?!? There is tons of normal shit on here! Berberine, citicoline, DHEA, icariin, ALCAR, ALA, 5-HTP, agmatine, kava, citrulline, shilajit, andrographis, MAGNESIUM CITRATE... WTF?!?

Comment · Tue, January 3, 2023 · 2 pts

I'm considering it. The issue is, what do we go back to? DHL Ecommerce was messing up a lot, too. UPS Mail Innovations was before that. International shipping is a mess right now. Everyone just lies to us about the servi

Comment · Sat, January 7, 2023 · 2 pts

Ohh yeah, the express options are working great. They are just expensive. I mean the lower cost international options are a mess.

Comment · Sat, January 7, 2023 · 2 pts

Okay, so iHerb uses Asendia DDP through Geodis Wilson? I'll see if we can reach out to them. We have a meeting with FedEx I think this week to discuss their lower cost international service. Our FedEx domestic has been g

Comment · Sat, January 7, 2023 · 1 pts

Like USPS First Class? We offer USPS Priority already.

Comment · Mon, January 9, 2023 · 3 pts

One thing to consider is the sheer size difference between iHerb and us. They are MASSIVE, and have 9 fulfillment warehouse around the world. My brother's friend actually works for a company doing coding for the automate

Comment · Mon, January 9, 2023 · 3 pts

I made a comment on iHerb above. If you have not seen it yet, watch the video of their automated fulfillment warehouse. It's pretty cool. https://www.reddit.com/r/NootropicsDepot/comments/100ycvx/order_cognance_on_the_2