Comment · Wed, June 22, 2022 · ND Owner
Shout-out to The Customer Service Department!
Original post in this thread
Jfizzle220 · 13 points
I ordered the wrong Dynamax last night & promptly emailed ND & within 24 hours my order was fixed with the right item. there's so few company's you'd get such a quick fix. Y'all do a great job. Knowing that it's a US company as well. Sourcing, shipping, etc all within my home country I'll be highly recommending ND to anyone looking for such products. Thanks again!
What they were answering
Rtzkc · 3 points
I was busy with work and didn't have time to check but I just did and you are right, I must have purchased it from another vendor as it doesn't have the ND logo. My bad as I have 3 scales and 2 is from ND so I must have mixed them up. Thanks for taking the time to clarify this here.
While I have your attention, is there an estimated eta for the new optimised cistanche and new bacopa with 'special' effects? These 2 are really the most excited I've been for your new releases in my over 5 years of ordering from you guys
u/MisterYouAreSoDumb · ND Owner
No worries! I just saw that logo on the lid and figured I would bring it up.
Optimized Cistanche is still in the testing phase. We are trying some novel extracts of it to see if we can get unique effects. The new bacopa is all done and ready. It's just the patent that we are waiting on, and I think we are pretty much all done there. Just need to file. I will check with the lawyers on that to get an ETA. Once it is filed, we can release it.