Comment · Sat, June 18, 2022 · ND Owner
Shout-out to The Customer Service Department!
Original post in this thread
Jfizzle220 · 13 points
I ordered the wrong Dynamax last night & promptly emailed ND & within 24 hours my order was fixed with the right item. there's so few company's you'd get such a quick fix. Y'all do a great job. Knowing that it's a US company as well. Sourcing, shipping, etc all within my home country I'll be highly recommending ND to anyone looking for such products. Thanks again!
What they were answering
Rtzkc · 1 points
Lucky you, I realised I forgot to order d3/2 immediately after I placed an order and sent customer support an email. Its been more than 24 hours, they said my order shipped but still no response from CS.
u/MisterYouAreSoDumb · ND Owner
I only see one ticket in our system for someone saying they forgot to add the D3/K2, and it was already responded to yesterday Friday Jun 17th at 12:26pm. IT says the email was already viewed by the customer. If that is not you, PM me your details and I can look into it.