Comment · Sat, October 23, 2021 · ND Owner

[deleted by user]

What they were answering

dudeofcool · 2 points

At least you got yours, my latest order arrived with the kava missing, ND ignoring me :(

u/MisterYouAreSoDumb · ND Owner

What is you order number and email? There is one ticket open for missing kava in an order, and it was received after hours Saturday the 16th. My team responded to it when they got back to the office on Monday the 18th. This was for order 1351025 to Australia. Based on the info, it sounds like your customs removed the item and did not put it back in. If you are not order 1351025, please let me know which one you are, as we don't have an email or ticket open for it. If you are, please respond to the customer support email we sent so we can take care of it.

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