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Comment · Sat, December 5, 2020 · ND Owner

For anyone who ordered yesterday, has your shipping status updated?

Original post in this thread

National-Spite · 6 points

Normally when I order, I get an email with the tracking info like within an hour and then later in the evening I get a text from Fed Ex once they have it and then texts for subsequent updates. However for the order I placed yesterday morning, I got the email with the tracking, but it hasn't updated yet and still says Fed Ex hasn't received it. So I don't know if it didn't go out yet or if it did but Fed Ex isn't scanning it. I thought there might be a chance of a delay because of increased orders on Friday and Monday, but when I ordered it still said it would ship same day so I didn't think it would be an issue.

What they were answering

Nemesis_Ra_Algoras · 1 points

hm, now my tracking status says(big red letters):

Exception
RETURNED TO CUSTOMER [OVER MAXIMUM VALUE]
Thu, December 3, 2020 at 1:14 PM PT
Compton, CA, US

Did DHL reject the service and send it back to you?

u/MisterYouAreSoDumb · ND Owner

Very strange... There are shipping quotas to China right now, but that is usually weight-based, not value-based. I am having my team contact our rep about this now.

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