Comment · Wed, December 2, 2020 · ND Owner
For anyone who ordered yesterday, has your shipping status updated?
Original post in this thread
National-Spite · 6 points
Normally when I order, I get an email with the tracking info like within an hour and then later in the evening I get a text from Fed Ex once they have it and then texts for subsequent updates. However for the order I placed yesterday morning, I got the email with the tracking, but it hasn't updated yet and still says Fed Ex hasn't received it. So I don't know if it didn't go out yet or if it did but Fed Ex isn't scanning it. I thought there might be a chance of a delay because of increased orders on Friday and Monday, but when I ordered it still said it would ship same day so I didn't think it would be an issue.
What they were answering
Nemesis_Ra_Algoras · 1 points
My black friday order is still stuck at 'EN ROUTE TO DHL ECOMMERCE' today, there is no tracking number generated on their end.
I guess either DHL didn't pick it up or they missed a scan. Just contacted ND support about this.
u/MisterYouAreSoDumb · ND Owner
Probably missed a scan. Everything was picked up. What happens with DHL Ecommerce is all the packages for that day go into big bags, and those bags get their own scanning code. Then those big bags go to the DHL facility in California, where the bag itself is scanned again. Each package is not scanned individually like DHL Express is. Once they get to Cali, they are sorted based on which country they are going, then they get a new label generated and placed on them for whomever it is being handed over to. Generally that is the local country's postal system, but private carriers like T Force are doing a lot in places like Canada, too.
What's your order number?