Comment · Wed, June 10, 2020
Anyone else had problems with ND not sending orders?
Original post in this thread
KingOfCardio · 2 points
I did my first order from Nootropics Depot over 3 weeks ago. I emailed about to confirm shipping times, and was told 2-3 weeks. I placed an order at the same time from iHerb, and it arrived in 3 days (free shipping too).
2 weeks after my order the tracking number wasn't valid - turns out they hadn't sent my order.
3 weeks after my order, the tracking number shows up, but it's 'on hold' as DHL don't have all the information from ND. It hasn't left the US yet, and I'm on the other side of the world.
Customer service are giving me the runaround. I have all the correspondence, so I might just do a chargeback on my credit card because the evidence is all in writing.
Does anyone have similar experiences?
What they were answering
dennischubly · 1 points
Resold and it's legit. Someone got it before Ceretropic shut down and resold to me for cheaper.
It's still in the Ceretropic bottle and had a little moisture absorbing packet in it still.
u/MisterYouAreSoDumb
Interesting. Just make sure not to be scammed. There are people out there violating our trademark and selling generic shit, but telling people it is ours. We have been fighting a lot of them in the background.