ND edits reviews and doesn't tell you before or after you post it?

Comment · Wed, February 26, 2020 · 28 pts

Yes, absolutely we do. You cannot talk about diseases on the site. Period. That's a FDA regulation. We have dealt with serious legal issues surrounding this in the past, and are constantly fighting this battle. Most of t

Comment · Wed, February 26, 2020 · 14 pts

It has NOTHING to do with SEO at all. In fact, we lose SEO benefits from removing or rewording. It entirely a legal thing. I would never change someone's wording unless I was forced to by things outside of my control. I

Comment · Wed, February 26, 2020 · 16 pts

You were close, it was due to the disease. However, it was not due to SEO. It's entirely a legal issue.

Comment · Wed, February 26, 2020 · 7 pts

The alternative is not allowing customers to review at all. While you may feel that's a better option, the vast majority of people will disagree with you. At least with this solution you can write a bad review if you are

Comment · Wed, February 26, 2020 · 12 pts

That's basically me after some of these meetings. This IS America. It's just that the America I thought I lived in when I was growing up was a lie. The reality of the America that I actually live in is a much darker and

Comment · Thu, February 27, 2020 · 10 pts

Yes, the word anxiety is the one that was an issue with this specific review. What iHerb is doing should not be a measure of what is legally defensible in this industry. Honestly, I could sue iHerb for countless things o

Comment · Thu, February 27, 2020 · 5 pts

We do have a section on it in our terms and conditions. However, this is a relatively new issue that we are having to navigate. So we are still trying to determine the best solution going forward. I think perhaps having

Comment · Thu, February 27, 2020 · 4 pts

That's a feature that I would love to implement, but you have to understand this is a relatively new situation we are having to navigate around. It's a delicate ongoing issue, and our long-term solution is still not soli

Comment · Thu, February 27, 2020 · 4 pts

It's okay, the truth can sometimes be a little dark. We can either choose to wallow in self-pity or we can try to change it. I won't lie, I have become a bit jaded and disheartened by a lot of it. However, I am choosing

Comment · Sat, February 29, 2020 · 5 pts

You definitely are not wrong. It's a constant battle that we have to fight. However, every battle makes us that much stronger. We learn and adapt. I use every experience in my life to try and analyze and improve as much

Comment · Thu, March 12, 2020 · 1 pts

I am glad our efforts are appreciated! Keep pushing forward!