Question about NootropDepot

I went back through all my PMs just now and do not see any PMs from you. You tagged me in a post on /r/Phenibut last night AZ time, but I was home/sleeping. I always answer customers, but I am generally only on Reddit during the day.

We give COAs for any customer that asks. Just provide us with the lot number on your jar and we can get the specific one. The spec sheets are on the product pages, and match the minimum specs we will allow for a batch. The COAs will have the exact results for that lot, but the specs are all the same. Everything meets or exceeds the specs on the spec sheets.

As for whether or not our lab and testing are real, that would be a big con if that were the case... People here have actually been to our lab and seen it. We post about it regularly on our subreddit.

https://www.reddit.com/r/NootropicsDepot/comments/esfye6/lab_update_waters_uplcms_and_thermo_gas/

It would be pretty impressive for me to keep a con like that going for this long if it really wasn't real. The reality of the situation is that I have built an insanely cool lab, and have some very smart scientists working in it to improve the analytical methods and standards of the industry. You can go back through my post history and see that I go into really high detail on things all the time. We are working on some insanely cool new chemistry. Testing phenibut is easy in comparison. That's a single chemical compound with known synthesis routes and available reference standards. We're talking pretty simple in the grand scheme of things. It's simple because of the equipment and experience my team has, though. The real hard stuff are some of the botanicals, and other novel things we are working on in the background. That's why I just bought us another UPLC with a mass spec detector and a gas chromatograph. We are also doing some VERY cool things with 2D NMR with quantification that I did not even know existed a year ago. We don't have the NMR in-house, though. That's a half million to million dollar machine by itself. So we work with some other really advanced labs on things we don't yet have the capabilities for. That's another thing, many people act like we don't do 3rd party analysis now that we have our own lab. That's absolutely not true. We work with about a dozen or so other labs for methodologies or equipment we can't yet do ourselves. ICP-MS is done for us by a great local lab. Up until this point all our gas chromatography was done by another lab, but now we are bringing that in-house. NMR is done for us by two other labs; one for the regular 1D H-NMR and one for the more advanced NMR techniques. We used to contract out our Megazyme mushroom testing, but we brought that in-house last year, and do more accurate quantification of the results on our Thermo UV-VIS after the enzymatic prep. Full microbiological panels are done for us by one of two other labs. My team actually went down and toured a lab using a cool new DNA-based microbiological technique last year, so we have options to do both the traditional cultured microbiological panel and the new rapid DNA one. We have the best FTIR available in our lab, with both mid and near IR beam splitter. We also have the NIR machine next to it, and even have a cool near IR handheld probe. We have an HPLC and two UPLCs now. The newest one has the mass spec detector in-line with the PDA, along with an automated column switcher, quaternary solvent pump, and heated auto-sampling. That's seriously one of the coolest R&D machines! We are going to be able to identify and quantify so many unknown compounds with that! We've got a polarimeter to determine optical rotation, so you can make sure something like L-theanine is actually in the levorotary form. I know nobody else is doing that on every batch. We've got a full HP-TLC line with quantification, which allows us to determine species and plant part used in botanical extracts, along with identifying and quantifying some of the active ingredients in them. We use the UPLC for quantification most of the time, but seeing marker bands and concentrations on the HP-TLC is very useful for plant extracts. We've got water activity and loss on drying machines. We've got automated melting point machines. We've got a fluorescent X-ray spectrometer. We have our own ultrapure deionization system for our water. We have a ton going on in our lab. Moreover, we don't just blindly accept the results of things. We validate and confirm regularly. Hell, we spent thousands of dollars for a filtration system for our compressed air, and had it analyzed by a 3rd party lab that specializes in trace analysis of air. So we can tell you the exact composition of the compressed air running to our production machines. Everything we do is analyzed, documented, tested, and verified to the highest levels. I bet most companies don't even know you need a system in place to prove to the FDA that your compressed air is pure. Our system validations are literally books of tests and documentation of the machines and methods that are thousands of pages long. Every year we have technicians from the manufacturers of these machines fly in and do operational quality analyses of each and every piece of equipment in our lab. We aren't just testing things. We are taking it to a level that most people don't even know exists.

You can look back through my post history, and I guarantee you that you will learn more about these things than you ever thought you would. I am much more open about these things than anyone else is. That's just from my public comments, too! Imagine the level of organization and detail in the background. I have 12 people in my lab now. That's more than some competitors have in their whole company. We have over 70 employees all working together on these things in a level of detail I literally did not know existed when I started the company back in 2013. We are doing some really really cool stuff, and I am excited about what's next. It's definitely real. I am not full of shit, I assure you. Me and my team are going to be doing a lot more things with our lab to show customers what is going on, like pictures, videos, educational blogs, and possibly even a 3D tour where you can walk around and see things online. I'm also going to be doing more lab update posts in our subreddit as things progress. When I started this company back in 2013, I made a promise to advance the analytical and quality standards of this industry, and I have been working to make good on that promise ever since. If there is even a slight question about something, we do everything we can to try and answer it. If I am not 100% sure something is correct, I hold it. Customers can attest to that. I let some things go out of stock for a year or more sometimes if I feel the quality is not up to standard. If I am not completely sure it is 100% right, we hold it and do what we need to ensure it is, BEFORE it ever gets to customers. That's how it should always be done, but that is NOT the industry standard, unfortunately. We are going to change that.