Comment · Thu, September 5, 2019
Any plans to add items to Canadian Amazon, or iHerb?
Original post in this thread
Chargers95 · 5 points
Basically the title says it all. Canadian Amazon would obviously be the ideal, but iHerb is honestly really great to work with too.
Things like your mushroom extracts, natrium health stacks, there is literally no other source for products of even remotely similar quality in Canada (best is real mushrooms, which sources from nammex as well but only has 1:1 extracts), and unfortunately shipping without something like Amazon or iherb has become so expensive.
Not only that, but some noots you guys stock, you're the only people to do so (like oleamide).
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb
We have considered it before, but the issue is that it would not really be cheaper. The fees for Amazon and iHerb add to it, then there is our shipping pallets into Canada that needs to be accounted for, plus import duties. So the prices would be higher on each individual item. That negates the savings for shipping. Our standard shipping to Canada is only $11 per pound. So as long as you are buying multiple things, the total would be cheaper ordering direct from us. Even DHL Express is super reasonable to Canada for the time it takes. It gets it there in 1 day a lot of the time, which is crazy!
As a test, I just added Immune Defense, lion's mane 8:1 powder 60g, and cordyceps 10:1 powder 30g into my cart. I put an address in Markham Ontario in as a test. The subtotal of the order is $124.97. Standard shipping is $11. So the total would be $135.97 shipped. If we had those products on Amazon Canada or iHerb, the total would absolutely be higher than that with all their fees and added costs. Hell, DHL Express is only $21.66 to that address, and you would likely have it the next day if you ordered early enough. Hell, if you added two more things you would get free shipping!
I added a large cordyceps 10:1 capsules and PanaMAX to the order. That brought the order subtotal to $220.95. Standard shipping is free then, since you are over $200. Also, DHL Express only went up to $23.83. So only two dollars more to get it there next day. That's the real advantage of DHL Express. The price levels off quickly. So larger heavier orders are more cost effective than lighter ones.
Single item orders would probably be the thing that makes the most sense on Amazon Canada or iHerb, which is similar to our US Amazon store. However, multi-product orders usually are cheaper on our main site. I can have my team reach out to Amazon Canada again, and crunch some numbers. However, Amazons fees have only gone up since we last spoke to them. So it is likely more expensive now.