Comment · Mon, November 20, 2017 · Ceretropic & Nootropics Depot
Slow shipping with nootropics depot?
Original post in this thread
raltk · 3 points
I order from Canada, and I am surprised at how slow nootropics depot ships orders. I've ordered twice now, and it takes around 3 weeks for an order to arrive, and in both cases they did not ship the package until 5 days after I had placed the order.
I order from US amazon regularly, and often get cheap stuff off Ebay from China and AliExpress. I've never had an order made through any vendor take as long as nootropics depot.
What's the deal? Has anyone else experienced slow shipping with their orders?
Edit: /u/MisterYouAreSoDumb looked into my orders and was generous enough to credit the shipping cost for my two orders. Apparently the standard mail service for shipments to Canada takes an unusually long time during domestic transfers within USA, and ND says they are looking into solutions. In the meantime, they recommend using DHL for Canadian international orders if you need the shipment sooner.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot
Can you PM me your order numbers? I will look into it. We ship same day on most orders. So I am not sure why yours would have taken 5 days to go out. Perhaps my team flagged your orders, and asked for more information from you before sending them? I can figure it out if you give me the order numbers, though.