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Comment · Mon, March 6, 2017 · Ceretropic & Nootropics Depot

Trouble with Nootropics Depot Shipping and Refund.

What they were answering

mvf68 · 1 points

I understand you're upset. It's unfortunate that cooler heads didn't prevail. I wish you the best of luck and urge you to have more patience with customers. Everyone has moments where they get upset or are misunderstood.

u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot

I truly do not want to make things harder than they have to be. You just have to understand that we deal with a lot of people. When there is an uptick in people making threats to our team, it puts everyone on edge. I've been dealing with multiple Facebook review issues the past month, so I am even more on edge.

I am dealing with a guy on Facebook right now who made a false 1 star review with libelous statements. He's not even a customer. Guess who he is? He's the admin of a marijuana page who's application for our affiliate program we rejected. Since we rejected their application, he went on Facebook to defame us. I wish this was the only fake review I've had to deal with in the past month, but it's not. So I apologize if I came down a bit hard in your instance. I just want people to be nice to my team, and to be reasonable with their requests.

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