Comment · Sat, March 28, 2015 · Ceretropic
Status of Cetropic's N-Acetyl Semax Amidate?
Original post in this thread
gogogadgt · 10 points
Just wondering if there are plans to stock this again? Also, any updates that users have? I'd love to buy it in the Spray form one of these days.
What they were answering
112358134 · 1 points
Actually I had a very big problem with delivery to UK exactly because of VAT and UPS.
Since UPS did not tell me about VAT before I missed first 2 deliveries. (I expected something like Amazon)
The thing is, they don't leave the parcel at your premises, unless you pay the VAT. And they don't tell you when they are coming, so it's almost impossible for you to catch them and pay.
So, if you are using their services you have to write and call them, otherwise your delivery will be returned to the sender eventually. So, I wrote a number of emails and called several times...
Today I finally managed to get them to the phone, payed the VAT, and asked them to bring to one it of their facilities. (Since they were unable for some reason to bring it to my premises today. I was waiting for them for 3 hours and did not see the driver despite their claim...)
I hope that after 10 days of waiting I will get it on Monday.
Now I think if you know everything, you can minimize all these costs and save time and nerves by paying the VAT in advance and telling them that they should leave the parcel at the reception without asking for signature.
There is still no guarantee that they will do all this as my example showed. Overall, I don't wish such experience to anyone.
To Misteryouaresodumb, there was a real risk that my products would be shipped back. So, please let people ordering from UK k…
u/MisterYouAreSoDumb · Ceretropic
Amazon has UK offices, is a multibillion dollar multinational corporation, and can collect taxes on behalf of the UK government. We cannot. I don't think we will ever be able to provide a hassle-free delivery as Amazon does. Import VAT is pretty standard in European countries, but the processes vary. It would be a pretty large endeavor for us to research them all, and have instructions on the site.