Comment · Sat, August 27, 2022 · ND Owner
Certifications?
Original post in this thread
spermafrost · 27 points
I keep seeing that nootropicsdepot is highly recommended across reddit, but I don’t see that it’s ever done third party certification like NSF or USP? I also haven’t seen much on consumerlabs about it. Am I missing something?
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
Hey, a fellow Bitcoin OG! Poker and crypto. I guess you are a masochist like me! I got in BTC in 2010...
Regarding certifications, you can search Perry Johnson's site for our ISO certification.
https://www.pjlabs.com/search-accredited-organizations
https://www.pjview.com/clients/pjl/viewcert.cfm?certnumber=20856
We also have everyone in the company that deals with products cGMP certified individually. Every single person went through training and took a proficiency assessment to ensure they understood all the cGMP guidelines, and were following things properly. We have all the certificates hung up on our wall as you enter our main building. I will have to get a picture of it when I get a chance. You can call the certification division number on the certificate if you want to verify. Don was our auditor. He's done thousands of audits at facilities all over the world. Don was the one that said we are in the top 10 cleanest and most organized facilities he has ever been in. He's a character, but really passionate about supplements and the industry as a whole.
I also recently did a quick walk through of our lab. I just went in on a Saturday with my phone to get a quick look into things, so it is very rough. I figured I would just start talking and give people a little look into the lab. We've been planning a more formal video for a while, and my marketing team is working on that. I bought one of the new DJI Ronin 4D gimbal cameras, and we are going to do some really cool videos of our lab, our production facility, our warehouse, etc. One of the guys on my marketing team used to do documentaries, so we are going to do a few in that style. We'll also do "a day in the life of a raw material" kind of like How It's Made does it, where we will follow a raw material from the time it enters our facility to the time it gets shipped out in a finished product to customers. That should be pretty cool. I also just got us the new Canon EOS R7 mirrorless cameras as well, which we will be shooting behind the scenes "making of" videos, too. My team is just getting used to them right now, but we should have some really interesting videos for people soon. We are really proud of our facility and processes, so I want to show people that. Everyone can hear me say it all I want, but actually seeing things is very different.
The entire reason I started this company was to improve the lab testing and quality control standards of the industry. I've personally been into supplements and nootropics for a long time. Ten years ago, before I started this company, I was forced to buy from brands I knew were doing no lab testing of any kind. After a few people went to the hospital from taking mislabeled shit, I started the lab testing program on /r/Nootropics. We would get donations from the community and buy products that people thought were fake or impure, and then send them to labs to get tested. Then I would call out the companies we found things wrong with. After a while I realized it didn't help anyone if I told them the available brands were shit if they had no alternative to turn to. This is when I decided to start a brand that took things seriously. Then the deeper we dug, the more shit we found wrong. After a while of working with a bunch of labs, I realized we couldn't even trust the lab data we were being given! We proved that many of the labs out there were giving faulty or even completely fabricated data. This is when I knew we needed to build our own analytical testing lab. I spent the better part of a decade building the lab we have now, and bringing as many capable and passionate people onboard to help me with that mission. As time went on, I realized how bad the contract manufacturing side of the industry was, too. This is when I realized that we had to do it all ourselves. If I could personally oversee every part of the process, I could ensure things were done to the standards I expected. I am putting all this stuff in my body, too! I am just as big of an supplement enthusiast as anyone here, and ensuring things are as they should be every single time is in my best interest as well. I need quality products to use myself! After years of us buying products on the market from hundreds of brands, then testing them in our lab, the realizations of just how bad it is set in. After we tested multiple products from some big name brands that I have trusted a long time, and they failed in our lab testing, I pretty much lost all hope. Now I don't really consume any supplement unless we have made it and tested it ourselves. If there is something new that I want to personally try, we develop it and bring it out. I've seen too much shit in our testing to trust anything else these days.
So that's a small part of our story. If the supplement industry actually did the things they needed to, there would have been no reason for us to even exist. If the lab industry in the US was holding the chemistry to a proper level, we never would have needed to build our own ISO certified lab. This shit is super expensive and difficult to build. That's an understatement. It's been a MASSIVE pain in the ass building all this from scratch! If I didn't need to build all this from scratch, I certainly wouldn't. It's not conducive to actually making profits. Our overhead alone is insane. We have multiple PhD and masters chemists and researchers on the team, and salaries in general aren't cheap, much less extremely qualified scientists. Then you have the machines, PMs and OQs on the machines, the solvents and reference standards we use, the tanks of various gasses the machines go through, then paying to properly dispose of all the waste solvents. Sometimes I wonder to myself if I am just stupid, or if I just love doing things the hard way. I wish I didn't have to do all this, but I just simply don't trust anyone else anymore after the things I have seen. My mission is to advance the lab testing and quality control standards of this industry, and I welcome any brand that is willing to spend the time and money to do things properly. That's just an extreme rarity in this industry, unfortunately. It's all about money. I am proud of all that we have accomplished, but we have a lot more to do to further my mission.