Comment · Thu, December 24, 2020 · ND Owner
Issue with out of stock Notifier form
Original post in this thread
Arandomuser88 · 4 points
Dear Nootropics Depot,
I am having an issue with the out of stock notifier form on your website. I am trying to be notified when more ND 24% Bacopa Extract Tablets are in stock, but every time I fill out the form with my email, it just pops up a dialog box that says "Please select all options". I can't figure out which options I am not selecting.
Also, I was wondering if you knew when more of your in-house 24% Bacopa Extract Tablets would be in stock?
Thank you very much and Happy Holidays.
What they were answering
Arandomuser88 · 1 points
Ok that makes sense now. I'm sure I would have figured it out with more fiddling, but that's probably a good UX decision to just have it default to all stock sizes or just the smaller one. If something is out of stock and I want it, even if it's the smaller size I might still get it even if I wanted the larger size originally.
u/MisterYouAreSoDumb · ND Owner
So I just spoke with my team, and the reason we don't have it default to the small size is then the price range no longer shows up in product categories. If you have it default to unselected, it shows the price range for that product in the list. So it shows you low to high. If we have the small size selected by default, then it just shows that price under the product in the list. Not a huge deal, I guess. However, I wish we could have it default to the small size and still show the price range in the product category lists.
Take a look at this screenshot.
If you look at ALCAR, you can see it shows a price range. That's because we don't have it default to the small size being selected. However, I set our ashwagandha to default to the small size, and you can see it is only showing the price of the small size in the list now. I will work with the team to see if there is a workaround. I would prefer it defaulting to the small size being selected, while keeping the price range showing up in the list, but I am not sure if that is possible with Bigcommerce.