Tablets count

Comment · Thu, September 10, 2020 · 39 pts

We always add more capsules/tablets/softgels to every bottle. This is because our automated filling machines have a counting tolerance. To make sure that nobody is ever short for any reason, we always add more in to acco

Comment · Fri, September 11, 2020 · 19 pts

We are always thinking of the little things that might lead to upset customers, then building processes to prevent that. If adding in an extra 1-2 capsules per bottle prevents anyone from ever being short, and consequent

Comment · Fri, September 11, 2020 · 8 pts

You wouldn't be the only one! We do things like this for a reason. We have seen a lot of things over the years. Our QA/QC department actually weighs every single jar coming off the line to make sure they are in spec, and

Comment · Fri, September 11, 2020 · 7 pts

Were you taking 500mg of white jelly 2X per day? We also pad up our powders as well. People who buy powder can be crazier than capsule people. We have had people try to say we are 5 grams short on jars, when that is phys

Comment · Fri, September 11, 2020 · 3 pts

Could be. I mean, we can't be 100% perfect. That's impossible at scale. That's why we pad up a bit, to ensure we are never short. We are always reevaluating and improving our processes as we run into new things as well.

Comment · Fri, September 11, 2020 · 5 pts

Enjoy the extra 3 days!

Comment · Fri, September 11, 2020 · 11 pts

I value the reputation we have and the trust the community has for me. So we are always doing everything we can to ensure there is no reason for anyone to question that. I think perfection is not something realistically

Comment · Fri, September 11, 2020 · 7 pts

It's much easier to do cut corners and race to the bottom. It's a lot harder to do things right. It's hard to succeed being one of the only ones trying to do things the right way, but at least I can sleep at night.

Comment · Sat, September 12, 2020 · 2 pts

Ahh, so violating OSHA guidelines for worker safety? Not surprising. Most companies treat that as an afterthought. It's probably better you got out of there.

Comment · Mon, September 14, 2020 · 3 pts

Their ratings are next level dumb. A company 10% under gets the same score as a company 10% over, even though the FDA regulations state you have to be at or above label claims, within reason. You have to overshoot your t

Comment · Tue, September 15, 2020 · 6 pts

Heavy metals are the only measure I would trust with them, and that's because heavy metals testing is easy. ICP-MS for heavy metals is pretty much the same in every product. You don't need specific methods for each and e