Comment · Tue, September 27, 2016
certificate error
Original post in this thread
robboman88 · 3 points
Anyone else that can't pay using BTC? Giving me a error about certificate not being valid.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb
Yes, this has been an ongoing issue. FinCEN has been getting involved in Bitcoin, and really hammering the BTC processors. Our BTC processor, Coinbeyond, has been fighting them for a while. That's making them really hard to get ahold of. Right now their SSL cert is expired, which is causing issues for people trying to pay with it. We are trying to get it fixed, but they are AWOL at the moment. We are jumping off Bigcommerce to Prestashop very soon, though. We'll have a new BTC processor on there, along with fully integrated ECheck and a new CC processor. So hopefully these issues are gone very soon.
If you email [email protected], and ask for help manually paying with BTC, they can give you instructions.