Comment · Wed, February 3, 2016 · Ceretropic & Nootropics Depot
Ceretropic payment options problems...
Original post in this thread
refwre · 6 points
I will have to stop using ceretropic if they can't provide a mainstream, well known and trusted, secure payment option. E-checks, nope. Chinese, unsecure (self signed ssl cert?), buggy payment, nope. BTC, nope. Paypal, yes. Google payments, yes. Common in house POS stuff, yes. I am sorry if these options aren't working out for Ceretropic, but after trying multiple times to order something and it just saying "please go back and refresh page", then going back and seeing that bad cert each time, well its a bit too much of a hassle. Best of luck Ceretropic in getting this stuff fixed and polished up, I do like everything else you got going on.
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · Ceretropic & Nootropics Depot
Nobody wants us to be back to normal more than I do. I would love to accept Paypal, Google Payments, and use a regular credit card processor. We have been dropped by all of them, though. When one of our competitors keeps reporting us to everyone we do business with, and claiming we are selling illegal substances, it really makes it hard to run a business. Paypal, Amazon Payments, Google Wallet, Square, and every other mainstream payment processor you can think of have declined to continue business with us. Our Ecommerce processor almost dropped us, after someone pretending to be law enforcement started emailing them, and saying we were selling illegal compounds. I had to press them for the name and government division they were claiming to be from. Then they realized it was fake, and dropped it. All our Adwords ads were reported to Google, which got both Ceretropic and Nootropics Depot banned from Adwords. So that's nice. Trust me, this is not what I want to deal with. I want nothing more than to get back to the smooth and hassle-free vendor people came to know us for. A couple of our competitors are trying to make sure that never happen, though.
If you email [email protected], and tell them you are having trouble with payments, they can get you setup with an alternate method. We are working hard to get the site back to running normal. It is just taking much longer than expected. However, we are working on it.