Comment · Fri, June 13, 2025 · ND Owner
ND points
Original post in this thread
brustik88 · 8 points
Hey, can I put ND points on top of the summer sale coupon?
As I see I need to claim the rewards in coupons.
Can 2 coupons (points and summer sale) be applied on the same order?
What they were answering
AAAUUUUAUAUAUUAUA · 6 points
I know you guys need to make money too, but i do hope that you reconsider how the points work since unless you make a very big buy during either summer sale or black friday, you wont be able to justify buying again, atleast for us europeans. Standard shipping is like 12 dollars, if you buy for less than 150 i think you only get a 12.5% tax and a flat fee, the flat fee is like 18 bucks, if you go over it, i think its an additional 12% or something. Lets say that you buy for 140 dollars, the standard tax is going to be 17.5 dollars, if you add on the flat fee on to that, thats like 35 dollars extra, if im going to be buying more frequently i need to be able to offset all that extra money im paying which means that id need to go for atleast 30 dollars off, and that doesnt even cover the shipping. I have no clue if this makes any financial sense to you guys, but i would suggest that you make it so that if you do buy before the 90 day period is up, the points accumulate, maybe this doesnt make sense in some ways, but you could for example make it only available for gold or above members or make it a europe only thing, or even that you only keep half of the old points if you buy within 90 days, for example.
u/MisterYouAreSoDumb · ND Owner
The points accumulate if you buy again before the 90 days. That's how it works now. If you earn more points, it resets the timer on the 90 day. You don't have to spend them all in the 90 days. You just have to come back and earn more to keep them going. Remember, a lot of the goal of these points is to get the one time customers coming back to become a two or three time customer. That way they get more chances to find the right supplement for them. I they don't expire in a reasonable timeframe, it doesn't work to bring those one-off customers back. For people regularly buying from us, it's not going to be a problem. You'll just keep earning.