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Comment · Sun, May 18, 2025 · ND Owner

Nootropics Depot quality under-represented on new supplement app

Original post in this thread

anexanhume · 24 points

Posting this to make ND team aware that supp.co just had their public launch and has some pretty heavy hitters in terms of influence for their board members / advisers. The app is actually useful for tracking my stack, finding substitutes, etc. However, ND’s quality is mischaracterized - for example their COAs are not acknowledged.

I am hoping that ND could reach out to their team as I believe the app has potential to drive people to ND’s products.

What they were answering

No_Medium_8796 · 42 points

Founder has no MD or phd
So fucking what?
Its qualifications if the team that matters

u/MisterYouAreSoDumb · ND Owner

Why would anyone that has any level of understanding of how things work want me to have a PhD?!? Do people understand what a PhD actually is; especially a science PhD? It is a long SPECIALIZED process, where you become an expert at one very specific thing that you work on probably your whole life. These people then can do some amazing science and research on that very specific thing. However, they are not taught any of the skills needed to be an effective business leader or CEO. The skills needed to be effective at that role are about as different from those needed to get a science PhD as a general contractor compared to a structural engineer. Both work on buildings, but you wouldn't ask your contractor to assess the load limits of a skyscraper's structural steel. The contractor would hire the structural engineer to do that, and coordinate the rest of the team around what that engineer says. That's what I do. Similarly, you wouldn't ask a structural engineer to manage a team of hundreds of people all working together to build a skyscraper.

We have multiple team members with PhDs on our team. I have hired them for their specific knowledge and skills for the task that I need them for. I give them the resources and direction they need to do their work, and then coordinate actionable results from that work. A PhD program is not going to teach any of that. I have built an 80,000 square foot facility with a team of 90 people all working together as part of a larger machine. Everyone in my organization has their role, but the overall direction of all departments goes through me. I have to be able to plan and oversee the entire operation, and ensure it keeps moving forward. This means supply chain management, product formulation, manufacturing, analytical testing, R&D, fulfillment, marketing, and everything in between. I have to be able to sit in a meeting with my R&D scientist in our new cell culture room and talk about the epithelial cells we are currently culturing and testing Erinamax on, and then jump to a meeting with my QC lab manager to discuss an issue with matrix interferences in one of our methods. Then I need to be able to immediately jump into a meeting with my head of engineering to talk about the gear that broke in one of our tablet presses, or what equipment we need to outfit our new manufacturing facility expansion we just built. Then I need to be able to jump over to a meeting with my marketing manager, and discuss the overall strategy changes we are making, and the new partnerships we have set up for video creation and managing our paid advertising. Then I will likely get pulled into a meeting with my director of operations and HR manager to discuss some stupid interpersonal issue that has come up... because a team of 90 people is going to have a lot of stupid things like that come up ALL THE TIME. Then I will have to go meet with my customer support manager to discuss challenges we are having in multiple countries around the world for shipping or customs clearance. Then I will have to jump on a call with my strategic director to finalize the new lease I have to sign for the building we are getting on the other side of the complex. Then I will likely have to jump on a call with one of our lawyers to discuss the language of that lease, and the ongoing other legal cases we have going right now. I have to jump from situation to situation that are all very very different from one another, while understanding the complexities of the situations, and giving leadership and direction to the people on my team handling those situations. On top of all that, I have to connect all these dots together, so they are not just a bunch of independent issues being solved, but part of a larger direction that pulls my whole organization in the direction it needs to go... ohh, and I have to be the one to determine what that direction should be, and decide on the level of risk we are willing to take on.

Spending years to get a science PhD would help none of that. In fact, it would hurt it. The only reason I am able to balance all these tasks is the experience I have had over the years being in hundreds of different companies all over the world consulting on projects. If I had spent years going down a PhD route, there would have been no time to go get the real world experience I did, from small mom and pop companies to Fortune 500 multinationals, that has allowed me the ability to build up the skills needed to be an effective CEO. Also, would you rather I had a PhD and be a less effective CEO, or for me to hire the best people I can and get them all rowing in the same direction? Just on our scientific advisory panel alone we have two PhDs, a double board certified doctor, and a certified herbalist. That's to say nothing of the team that I have in our lQC and R&D lab. I also conceptualized and helped build a whole backend database with GUI front end for the scientific advisory panel to read, assess, and sign off on all the claims we are making about our products, and then automatically update that data on our site after sign off. This backend database has research study citations for literally every single claim we are making on the hundreds of products we offer, and our scientific advisory board then reads those citations and gives us feedback on whether they agree, or whether we need to change the claims based on the scientific evidence. Nobody else in this industry is doing anything like that. You might see some doctor in a lab coat on people's sites here and there "endorsing" the brand or some stupid shit like that, but nobody has built a panel of experts that reviews every single claim being made about products in the way we are. NOBODY... and let's be honest... Put me in a room with anyone with a PhD related to what we are doing and see how I fare. There is a very high likelihood that not only will I be able to keep up with them on the topic, but that I would have other relevant information that they don't even know to elevate the conversation.

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