Comment · Fri, May 2, 2025 · ND Owner
Spammed 7 times since ordering less than a month ago
Original post in this thread
Ashamed-Donkey9937 · 13 points
Pretty annoying. Once would be enough
What they were answering
bluMidge · 7 points
Me too. I just overlooked it no big deal.
u/MisterYouAreSoDumb · ND Owner
I believe the followup ones only went to the people that bought Ecklonia cava. We were trying to get people to make some reviews on it before our ability to invite people went away. People were making posts and comments here about their reaction, but nobody had made an actual product review yet. Our hope is that with this new system we will get more product reviews. Time will tell on that front.
Of course an unintended side effect so far has been international people who click "Standard Worldwide Mail (6-8 Weeks)" as their shipping option, then making bad reviews on products 3-4 weeks after ordering because it has not gotten to them yet... I've told Trustpilot that allowing those reviews to stay up cheapens their platform, because they are not reviews of the products, but they won't do anything about it. My team was like: "What else can we do to make it clear how long it is going to take?!?" I am not sure we can do anything else. Idiots are going to be idiots, no matter how many times we try to explain things to them. Hopefully our partnership with WISMOLabs is going to help, though. Now everyone will have a central tracking page that will show them where things are, and give estimates on delivery for them. We can even have cool automations happen where support tickets are automatically created if certain flags happen, like not moving for a set period of time, or exceptions returned on the tracking.