Splittable Tablets

It's not inconsistent out of design, believe me. Our machine in-house has all scored tooling. Everything coming out of our production facility is scored. However, all our machines in-house are running at full capacity right now. We have been running overtime for all production employees for months, but even then it is not enough to keep up. To keep things moving, we have a partner down the street that is also running batches for us on their machines. We specify scored on our spec sheets, but for some reason they are incapable of reading words properly... so sometimes they deliver a batch to us without score lines. This is because not all their machines have scored tooling. If one machine frees up, but that's not the one with scored tooling, they don't just wait for the one with the proper tooling to open up. They jump right into the batch on the open machine. We yell at them, and they say: "Sorry! We will used scored on the next run." However, that doesn't help with the run they just did, which is usually hundreds of thousands of tablets. We can't reject the batch, or we will just go out of stock, so we have to sell through that batch. It's a pain in the ass, and I fully understand the frustration. However, the supply chain and labor markets right now are absolutely fucked. The fact that we can keep anything in stock is just a testament to the 60 hour work weeks many of us are pulling, not an indication that things are easing up. The quercetin and lemon balm tablets were supposed to be scored. However, the most recent batches were not. I'd like to say the next batches of each will be, but I know better than to promise that with the way things are at the moment.