Comment · Wed, July 7, 2021 · ND Owner
Problems with shipping?
Original post in this thread
hummermeister · 11 points
I made an order during the june sale and it has not yet updated. Its getting close to a month since I placed my order and I have never had issues with ND shipping times before. I did contact support some days ago but they have not gotten back to me about a solution yet. Anyone else have the same problem with shipping lately?
What they were answering
iwantmyownname · 4 points
there was/is problems with packages not being scanned/updated ( took 3 days for my international package to show 'info received' )
but i still received it in the normal 2 weeks
not sure what the situation is at the moment with the new shipping carrier MYASD might be able to shed more light on the matter
u/MisterYouAreSoDumb · ND Owner
Asendia is having weird issues with tracking not updating right away. Like everything else in this world, they promised a lot and talked a good talk. However, the reality is much different than the promises. Their Shipstation integration has broken several times, and this is now the second vacation our rep there has taken. He disappeared for a week right when we first enabled it, and his backup person had no idea how to help. Now he is on vacation AGAIN for another week... and has no backup this time. So not off to a good start with them. We switched everything back over to DHL Ecommerce last night, till they can figure out what the hell is going on.