Comment · Fri, September 11, 2020 · ND Owner
Italy EU customs
Original post in this thread
MrPsilocyBean · 6 points
1 day before tue expected delivery date i receive a call (no answer) then an sms saying I need to "urgently=urgentemente" contact them via email.
They sent me a standard form to compile, in which i declare quantity and description of goods and that they are for personal use.
I later discovered that the limit for personal pharmaceutical use to import in italy is for 30 days of medication and my order goes above that. (200€)
In the importation law/form: "If the quantity if not modest and does not fall in personal use quantities the goods will be rejected"
Also, there is a potential severe penalty for importing unapproved pharmaceuticals without prescription, even for personal use it seems
Has anyone of you had a similar issue?
I don't know if I should send them the form or ask for a resend and get credit.
u/mryouaresodumb
Does this usually happen? I am contacting your support team
Tldr: paranoid, need to make sure about custom clearance
What they were answering
MrPsilocyBean · 2 points
30 days, that is right.
The guy you speak about, did he receive the package or it got sent back? Maybe destroyed?
u/MisterYouAreSoDumb · ND Owner
Sent back. We ended up having to just not ship to him, as they were not letting anything to his address.