Comment · Tue, July 7, 2020 · ND Owner
Question about a specific order
Original post in this thread
National-Spite · 3 points
Last time I was here there was a user who worked for the company who was awesome and helped me with my order. This was in March. I think it was like SirDon'tBeSoDumb or something. I'm sorry, I'm sure that's off.
Anyway, that account was really helpful so I'm hoping he's still around, not sure how it works here exactly. My question is about Order #921790
I placed the order at 5:02 EST(3:02 AZ time) I thought I had another hour for same day free shipping. However when i started to check out, an ominous countdown clock said I had 27 seconds. Obviously, I didn't make it. Don't know if the 4 PM time changed, or maybe it's different for some items. Either way, I was 2 minutes late. I would just really REALLY appreciate it if you can work some magic and get this out today, that way i get it Thursday(With Fed Ex I always get it the day after next) It would help me out a great deal. And next time I'll order in the morning and won't cut it close. Partly it's my fault, i tend to procrastinate, whether it be waiting for the last hour to order or waiting till I'm out to re-order.
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What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
I will look at our countdown timer settings to see what the deal is. Maybe it shifted with daylight savings time. AZ doesn't do daylight savings. However, I just looked up your order, and it already shows shipped. So you are all good!