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Comment · Fri, November 15, 2019

Did the packaging for Nigella Sativa capsules change?

Original post in this thread

Throway12453125 · 5 points

I've ordered two 60 count bottles so far of Nigella Sativa extract from Amazon (link here)

The second bottle is less than half the size of the first bottle despite the contents being the same!

The seal also came off really easily but I can't tell if that's because of the cold snowy weather making it weaker when I picked up.

The second bottle also has a normal twist lid instead of the push down and rotate lid.

The pills themselves look identical but I just want to make sure I didn't get a counterfeit.

Thanks.

What they were answering

amemento · 2 points

Don't you have an automated system notifying you when someone tries to hijack your listing? Actually if that's such a problem, I think that an automated tool doing that would be helpful for many sellers on Amazon.

u/MisterYouAreSoDumb

There is no animated system. Amazon's systems for sellers are dogshit, actually. I've never worked with a company so big with such shitty systems. Amazon SUCKS for sellers; especially honest ones. You have to break the rules to succeed on there. Even then, their systems just downright suck. They change shit all the time that breaks their systems, then they have to backtrack or put in a fix. It's just so dumb. They have the money to fix things, but they just don't.

You guys as buyers get nice helpful support people. We get run around the ringer with Indian support people that have no idea what is going on. We can't even talk or email the policy team. If your listing has an issue, good luck figuring it out yourself! Amazon's policy team cannot be contacted, and they very likely will never contact you. If Amazon didn't have half of ALL Ecommerce traffic I would just tell them to go pound sand and choose not to do business on their shitty platform, but c'est la vie. Everyone here hates Amazon.

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