Comment · Tue, October 1, 2019
What they were answering
EvoLve- · 1 points
My last order ($100 ish) got stuck in customs. I was required to send documents to customs, which I did.
Never received an update, never received the order, never got a refund :(
Any advice on what to do? /u/MisterYouAreSoDumb
u/MisterYouAreSoDumb
What was your order number?
Comment · Tue, September 24, 2019 · 2 pts
When you see the tracking stop like that, 99% of the time that means it is stuck in your country's customs. Generally the tracking won't update till it clears customs and gets scanned again. I wish they made that more cl
Comment · Tue, September 24, 2019 · 1 pts
My pleasure!
Comment · Tue, October 1, 2019 · 3 pts
Ohh wow, it's from May... That's such a long time! I am sorry it has taken this long! DHL doesn't even show this package in their system as being returned to us. Don't worry, I'll tell my team to refund you, and we will
Comment · Tue, October 1, 2019 · 3 pts
My pleasure! Again, sorry it has taken this long!
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