Comment · Wed, March 29, 2017
ND, What happened, down time?
Original post in this thread
dannyfunez · 0 points
I don't know what is going on with ND, I thought they were an amazing vendor for nootropics(that was reddit said). They are fast, good quality and have a great customer service. Sadly that has not been my experience with them.
1) placed my order on the 22nd(I had problem clicking on the wrong place and I could not submit my payment)
2) I submitted my payment on 23rd (which was pretty fast)
3) 24th Money was out from my account.
4) 25th, 26th, and 27th nothing on my order.
5) 27th Sent a message asking about my order(no respond)
5) 28th or 27th my order was cancelled and I don't know why.
Please I'm a bit desperate at this point.
What they were answering
dannyfunez · 2 points
Indeed they are. Might be the reason why a lot of people hate Mondays. Well you guys are doing a great job, in my humble opinion you don't need it (not telling how to run your business). Color messaging might help? Specifically for people like me and I think red highlighted text might get the customer's attention.
u/MisterYouAreSoDumb
That's a good idea. I had not considered highlighting crucial parts of a message different colors. We have our monthly customer service meeting next week. I'll bring it up with the team then. Thanks!