Comment · Tue, November 22, 2016
UPS Shipping prices high after reopening of the shop
Original post in this thread
TheFriendlyFinn · 8 points
Was asked to post this here instead of /nootropics
So it would seem like the prices of UPS shipping have jumped really high after the shop opening after the update. I am located in Finland and my last order of two nasal sprays was sent via UPS Worldwide Express Saver which had a cost of little under $50.
Now the cost of the three premium UPS shipping methods are between $190 and $213 so something might be a little misconfigured here :)
Screenshots from lightshot:
Cart:
http://prntscr.com/d9b5ak
Shipping options:
http://prntscr.com/d9b5jq
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb
Sorry for the delay. We have been putting out fire after fire. So many little issues that did not show up in our beta. I had to literally add a new address field to every country in the world today. I had to parse through 196 countries, find their ISO code, and add in a "state" field, even if the country had no states. Otherwise our card processor would automatically deny the charge. It needs at least some data in the state filed, or it errors out. That was a nice little error.
The shipping issues you were experiencing have been fixed as well. It was not pulling our discounted UPS rates for people. It was only showing the standard public UPS rates, which is why they were so high. We had to redo our shipping integration, and manually setup over 60 shipping types for the various regions of the world. However, we should have it all rectified now, and you should be seeing more reasonable international rates across the board.
Sorry for the issues. This is why we wanted a week or two before we sent out a subscriber email or put up new products. Thanks for the detailed feedback! We should have things all smoothed out very soon.