Comment · Fri, April 1, 2016
Double Charges
Original post in this thread
Arms_Length · 2 points
I just placed an order with Ceretropic using the Offshore Visa/Mastercard option. I am actually a returning customer but have not ordered within the last year or really kept up to date with things. I usually do a ton of research before placing orders but have always put a lot of trust in Ceretropic so I didn't have any concerns or second thoughts. I'm now reading that a lot of people have been getting double charged by the processing company in Shanghai China? It sounds like it is a temporary hold from what I have read. Is this correct? If I get double charged is it only temporary? My concern is that I actually paid with a debit card tied to a checking account which does not offer the protection of a credit card.
Just looking for reassurance that the processing company isn't going to screw me. I'm fine with a temporary holding charge equal to the amount of the purchase as long as I get it back in a reasonable time, but if there are any doubts I'd prefer to be proactive on protecting myself. Thanks for any input.
What they were answering
Arms_Length · 1 points
Thanks for clarifying MYASD. I'm fine with using them as long as there hasnt been unresolved issues with past customers.
u/MisterYouAreSoDumb
We'll resolve any issues that do come up. We won't leave customers hanging.