Comment · Sat, January 21, 2023 · ND Owner
why do ND ship my packages via Fedex rven though I selected DHL 2 times in a row?
Original post in this thread
johny_james · 5 points
Basically, the question.
I had 2 different orders received from ND successfully, but one thing that got me confused was me selecting DHL for delivery, and both of the times Fedex was the company that delivered my packages.
Why is this the case?
Also, I'm leaning more towards DHL because they don't ask a lot of questions for the packages, nor charge me additionally for the delivery, on the other hand Fedex are a pain, extra charging, requesting for a ton of additional information about me and the package.
What they were answering
johny_james · 2 points
Hi MYASD, I'm from Europe so I'm not sure about USPS.
For both orders, my choice was DHL for the shipping method, but now I see that under shipping details it says shipping method: FedEx with tracking link: DHL express but under order details it correctly displays my choice which is "DHL Express Worldwide".
The orders are :
\- Order #1546305
\- Order #1559666
u/MisterYouAreSoDumb · ND Owner
Okay, I spoke to my team about it. They said that DHL was giving invalid destination errors with your address, and it was not allowing us to print the labels. They switched to FedEx because it would allow them to print the label without errors. I'll have to see why DHL is giving invalid destination errors.