Comment · Thu, June 16, 2022 · ND Owner
Sale Causing Shipping Delays?
Original post in this thread
FrancisBets · 3 points
Wanted to know if the Summer Sale is expected to create any shipping delays.
I’ve always applauded ND for getting orders cross-country within 2 business days, routinely.
Hoping the order I placed last night is not an exception. 😬
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
It depends on your order. We do have to put some on hold to get clarification from the customer on certain things. Maybe we need to confirm shipping addresses. Maybe we want to make sure the card used was legit, because it flagged for us. Also, sale days have more orders and BIGGER orders than usual. For instance, we had an over $3,500 order come in a 12:01am on the first day! There were 102 items in his order... LOL! One minute into the sale and we had a massive order, and they just kept coming, so our warehouse team had their jobs cut out for them! However, we are pretty good at this now. We got almost all orders out the same day. Only ones that came in late or needed more clarification from the customer got held to today.