Comment · Wed, May 4, 2022 · ND Owner
an open letter concerning a particular instance of an image/product mismatch on the website
Original post in this thread
clarence_seaborn · 0 points
dear ND employee with the ability to correct the below mistake,
greetings,
i hope the day finds you well. if i may take a moment of your time, i would like to draw your attention to the first product photo for schisandra chinensis powder, wherein it seems to be indicated that the product for sale is, in fact, capsules, and not, aa stated elsewhere, powder.
while the error is certainly not grievous and generally not life threatening, for the sake of cohesiveness it should perhaps be addressed within the near future.
​
best of luck on all future endeavors,
​
signed,
a scrolling customer
What they were answering
Direct reply to the original post — see the thread post above.
u/MisterYouAreSoDumb · ND Owner
Dear Clarence,
I would like to thank you for drawing our attention to this issue. It appears that my team saw the issue and fixed it before I could click on this post, as the image says powder now. It was either that or ghosts. I am 50/50 on which one it was at this point, and frankly am too scared of the implication to investigate further. It's best to let sleeping dogs lie on this one.
With the warmest regards,
signed,
MisterYouAreSoDumb