Comment · Mon, February 28, 2022 · ND Owner
Disappointed about un-scored tablets
Original post in this thread
cw1008 · 7 points
My first ever minor complaint with ND. I just purchased Sabroxy tablets, as they were originally said to be scored to allow more flexible and accurate dosing. Two previous tablets I purchased (Lemon Balm and Cistanche) were not scored this time although they were previously. I did not mind so much about the lemon balm or cistanche, as I take full doses of those two. However, I specifically bought the Sabroxy tablets because they were explicitly said to be scored, and the 100mg does is too strong for me. I know this is likely the result of ND getting screwed over by one of their partners and having to bring tablet production in-house. My only suggestion would be to put a notice on the website letting customers know that this batch of tablets are not scored, as I would not have purchased the Sabroxy tables had I known they were not scored.
If this is listed and I somehow missed it, then I apologize! In any event, just wanted to bring this to your attention, as I imagine I am not the only customer who was surprised and a bit disappointed.
What they were answering
__shamir__ · 4 points
Probably goes without saying, but have you added "checking for proper scoring" to whatever checklist you guys have when receiving new shipments?
u/MisterYouAreSoDumb · ND Owner
That's the exact conversation I had with my team when I saw this post. The lab does, but QA/QC was not further down the line. That is being rectified.