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Comment · Wed, February 23, 2022 · ND Owner

I wish there were product care instructions on bottle or on website.

Original post in this thread

KodiakDog · 7 points

A lot of time I buy in bulk, and many times I only take what I need for the span of time I need it for, or when I want that desired effect. Like, I bought a big tub of phenibut over a year ago (maybe 2 years) and still have like 3/4s of it. One of the reasons I continue to shop at ND is because how thorough they are in quality and in their attempts to educate their customers on products, I just wish that extended into, “how to keep these active ingredients in our products - that we’ve worked so hard to make quality - as stable as possible”. anyone else think this would be beneficial? Just a little rid bit on the product website? If the website is going to ask “Where to buy XYZ” when I’m on NDs website, I also think “How to maximize/maintain potency over time” would help.

What they were answering

Direct reply to the original post — see the thread post above.

u/MisterYouAreSoDumb · ND Owner

Pretty much everything is super stable. There is really no special things you need to do for most products. If products are not stable, we don't sell them. The only ones with less stability than the average are the fish oils. Even then, they are good for at least 2 years when stored away from heat and UV light. That being said, we can certainly make some easy-to-digest information to relay that information to customers. That's my goal to accomplish in the next few months. I want to revamp our product pages with a bunch more information to help customers understand things better. We do a good job of giving very detailed information, but often times that falls flat with the average person. They don't want to read 4 paragraphs on the product page, read a 10,000 word blog, or listen to an hour long podcast to understand a product. They want quick and easy visually-compelling information that gives a high-level view of a product quickly. I am working on what that will look like right now. I will make sure that stability is part of that.

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